Terms of Service

Provide accurate account information, keep your sign-in credentials secure, and promptly notify us of unauthorized access. You are responsible for activity under your account and for ensuring that anyone you authorize to use it follows these Terms. You may not share, sell, or transfer an account in a way that defeats plan or license limits.

Hosted plans let you create and publish tours using our infrastructure, subject to the features and limits shown when you subscribe. A desktop purchase grants you a limited, non-exclusive, non-transferable license to install and use the purchased version of the desktop application for your own personal or internal business purposes, subject to the seat and device limits shown at purchase.

A perpetual desktop license means the purchased version does not expire. It does not mean that future major versions, hosted services, third-party services, or support are provided forever. Unless the offer states otherwise, a desktop license includes one year of updates released for that license. Additional upgrades may require a separate purchase.

Eligible plans can export tours as standalone files. You may host, copy, and deliver those exported tours for your own work and client projects. You may not extract or redistribute the editor, source code, or reusable viewer runtime as a competing standalone product.

You retain ownership of the photos, tour content, branding, and other material you submit to the Services ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transform, transmit, and display Your Content only as needed to operate, secure, support, and improve the Services and to follow your directions. This license ends when the content is deleted from our systems, except for limited backup copies and uses required by law.

You represent that you have all rights and permissions necessary for Your Content and its intended use, including permissions relating to copyright, trademarks, property, privacy, publicity, and people depicted in images. You are responsible for notices and consents required for any personal information or location data you upload or publish.

You may not use the Services to:

• break the law or infringe another person’s rights;
• upload malware or content designed to disrupt, damage, or gain unauthorized access;
• publish unlawful, deceptive, exploitative, or abusive material;
• probe, bypass, or defeat security, authentication, plan, or license controls;
• scrape or overload the Services, or interfere with another customer’s use;
• reverse engineer the Services except where applicable law expressly permits it; or
• resell access to the editor or hosted platform unless we agree in writing.

We may investigate suspected violations and remove content or restrict access when reasonably necessary to protect the Services, our users, or others.

A hosted tour marked as published can be viewed by anyone who has its link and may be embedded on other websites. Do not publish confidential material unless you are comfortable with that access model. Unpublishing a tour stops ordinary public access but cannot recall copies, screenshots, downloads, or links already shared by others.

You control and are responsible for exported tours after download, including their host, security, availability, legal notices, analytics, and compliance. Exported tours do not depend on the hosted Services and do not send data back to 360Creator.

Prices, billing intervals, included features, and applicable taxes are shown before purchase. Hosted subscriptions renew automatically at the selected interval until canceled. You authorize us and Stripe to charge the payment method on file. You can cancel through the billing portal; cancellation takes effect at the end of the current paid period unless otherwise stated.

Except where required by law or expressly stated at purchase, fees are non-refundable and we do not provide credits for partial billing periods. We may change future prices or plan features with reasonable advance notice. Price changes apply on a later renewal, not retroactively to a completed one-time purchase.

We may suspend paid features if payment fails. Chargebacks, payment reversals, or full refunds may deactivate the associated desktop license or subscription.

The Services, including the editor, viewer, designs, documentation, software, and branding, are owned by AboveThought and its licensors and are protected by intellectual-property laws. These Terms grant only the limited rights needed to use the Services; all other rights are reserved.

If you send suggestions or feedback, you grant us a perpetual, worldwide, irrevocable, royalty-free right to use it without restriction or compensation. This does not transfer ownership of Your Content.

The Services rely on or may link to third-party services such as Google and Stripe. Their terms and privacy policies govern your use of their services. We are not responsible for third-party products, content, or availability, and changes by a third party may affect a related 360Creator feature.

We work to keep the Services reliable, but they may be unavailable or change over time. We may add, modify, suspend, or discontinue features. Beta or preview features may be incomplete and may change without notice. We are not required to preserve hosted content indefinitely, so keep independent copies of important source files and exports.

You may stop using the Services at any time. Canceling a subscription stops future renewals but does not itself delete your account or content. You may request account deletion by contacting support@360creator.com.

We may suspend or terminate access if you materially breach these Terms, create security or legal risk, fail to pay, or use the Services in a way likely to harm us or others. When practical, we will provide notice and an opportunity to resolve the issue. Provisions that by their nature should survive termination will survive, including payment obligations, ownership, disclaimers, limitations of liability, and dispute terms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT CONTENT WILL NEVER BE LOST. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABOVE THOUGHT LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID US FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW.

To the extent permitted by law, you will defend, indemnify, and hold harmless AboveThought and its affiliates, officers, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the Services, or your violation of these Terms or another person’s rights. This obligation does not apply to the extent a claim results from our own unlawful conduct.

We may update these Terms to reflect changes to the Services or law. We will post revised Terms and update the effective date, and will provide additional notice of material changes when required. Continued use after revised Terms take effect means you accept them.

You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, merger, acquisition, or sale of assets. If any provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain effective. A waiver must be in writing, and failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement about the Services and supersede earlier agreements on the same subject.

Before filing a formal claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Nothing in these Terms prevents either party from seeking urgent injunctive relief or using a small-claims court where eligible. Mandatory rights under the law where you live remain unaffected.

Questions about these Terms can be sent to AboveThought LLC at support@360creator.com.